How to operate an NPD payment terminal

We’ve developed a step-by-step guide to help you use the payment terminals to pay for your fuel at our Self Serve sites.

Step 1: Park and begin

  • Drive up to your chosen pump.
  • Head over to any available payment terminal.
  • Tap the screen to begin the process.

Step 2: Select your fuel amount

  • Follow the on-screen instructions to choose your fuel limit.
  • You can select one of the preset amounts, press fill or manually enter the specific dollar amount you wish to purchase.

Step 3: Payment

  • Insert or tap your card.
  • Accepted Cards: EFTPOS, Debit, Credit, or NPDcard.

Step 4: Select your pump and grade

  • Enter the number of the pump you are parked at (this is clearly displayed on the pump itself).
  • Select your preferred fuel grade and confirm your choice.
  • Note: If using a credit card, read the message regarding pre-authorization and press “Yes” to continue.

Step 5: Fuel up

  • Once the terminal indicates the pump is ready, return to your vehicle and start fueling.
  • When finished, simply hang up the nozzle.

Step 6: Get your receipt (optional)

  • If you require a receipt, go back to the payment terminal.
  • Tap the screen and follow the prompts to either print or display your receipt.

And that’s it, quick and easy. Try an NPD Self Serve today!

How to use NPD payment terminal

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  • Pay at the terminal before you pump
  • Insert your card for payment
  • Select fuel or receipt – View our other video on how to get a receipt.
  • Enter your pump number
  • Press green circle button to continue
  • Select your fuel grade
  • Press ‘Continue’
  • Select your account – Cheque, Savings, or Credit
  • Enter your PIN number
  • Press green circle button to continue
  • Remove your card
  • Press green circle button to continue
  • Lift nozzle, begin fuelling
  • Return nozzle to pump

How to get a receipt from NPD payment terminal

  • Finish refuelling your vehicle and return nozzle to the pump.
  • Head over to the payment terminal
  • Insert the card you used for payment
  • Select Receipt
  • Remove your card
  • Your receipt will be printed
  • Take your receipt