NPD – Senior Administrator

About NPD: NPD is proud to be a family-owned business. The company was founded in 1961 in Nelson and continues to operate with the same family values that it started with back then. Strong family values flow through everything we do at NPD. This means we value loyalty, honesty and trust. We have a people matter culture where mutual respect and fairness are important.

With over fifty years as a locally owned and operated fuel and lubricant distributor, NPD has a reputation for delivering quality service and products to customers throughout the South Island. This is a direct result of the staff that work for the business across all divisions and roles, who pride themselves on exceeding expectations.

The business is continually growing, expanded into the North Island and developing additional sites throughout the South Island. We have a constantly evolving environment which is challenging, dynamic and exciting.

The Position: We are seeking a full-time (40hrs/week), experienced Senior Administrator with a strong background in debt management to join our busy Business Support Team, in Richmond (Sunny Nelson). This is a pivotal role involving managing outstanding debt and carrying out key financial procedures to help ensure the smooth and efficient operation of our team.

Key Responsibilities:

Debt Management & Finance:

• • Oversee debtor management and collection activities
  • Manage transactional processing across multiple systems
  • Conduct bank, site, and stock reconciliations
  • Process payments and direct debit (DD) runs
  • Assist with monthly and end-of-year accounts processing
  • Deliver various financial reports
  • Provide general accounts support across the NPD network

Customer Service:

• Handle and resolve customer queries and account issues
• Support and help develop customer service standards
• Assist with customer complaints and management.

Continuous Improvement:

• Identify opportunities to enhance financial processes and systems

• Contribute to improving efficiency and accuracy within the department

Key Skills & Experience

• 3 years + experience in a senior administrator role with debt management expertise (preferably in an accounting or finance environment)
• Proven ability to manage large volumes of financial data and reconcile discrepancies
• Strong attention to detail and accuracy, particularly with numbers and data entry
• A proactive, solutions-focused approach with strong problem-solving skills
• An outstanding phone manner with the ability to remain calm and professional under pressure
• Excellent verbal and written communication skills
• Strong time-management and multitasking skills capabilities with the ability to meet deadlines in a fast-paced environment
• Team-oriented with a strong sense of personal responsibility, reliability and work ethic
• Intermediate to advanced level proficiency in Microsoft Office, particularly Excel
• Confidence navigating various digital tools and finance systems.

If you’re looking to join a supportive team, enjoy a good laugh, and bring proven skills in debt management and administration — we’d love to hear from you!

At NPD Ltd, we are committed to supporting growth and development of our people. In this role, you’ll have the opportunity to learn, develop, and even build a future career in administration or accounts, all with the support of a knowledgeable, friendly team that wants to see you succeed.

Drug and alcohol policy applies. Applicants for this position must have NZ residency or a valid NZ work visa.

How to Join our Journey:
To apply please email Mel@npd.co.nz with:
1. A covering letter outlining why you’re the ideal candidate
2. A copy of your CV
3. Attach and complete an NPD application form (available from https://www.npd.co.nz/careers/).