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How to operate an NPD payment terminal

We’ve developed a step-by-step guide to help you use the payment terminals to pay for your fuel at our Self Serve sites.

Step 1: Park and begin
Drive up to your chosen pump.
Head over to any available payment terminal.
Tap the screen to begin the process.

Step 2: Select your fuel amount
Follow the on-screen instructions to choose your fuel limit.
You can select one of the preset amounts, press fill or manually enter the specific dollar amount you wish to purchase.

Step 3: Payment
Insert or tap your card.
Accepted Cards: EFTPOS, Debit, Credit, or NPDcard.

Step 4: Select your pump and grade
Enter the number of the pump you are parked at (this is clearly displayed on the pump itself).
Select your preferred fuel grade and confirm your choice.
Note: If using a credit card, read the message regarding pre-authorization and press “Yes” to continue.

Step 5: Fuel up
Once the terminal indicates the pump is ready, return to your vehicle and start fueling.
When finished, simply hang up the nozzle.

Step 6: Get your receipt (optional)
If you require a receipt, go back to the payment terminal.
Tap the screen and follow the prompts to either print or display your receipt.

And that’s it, quick and easy. Try an NPD Self Serve today!

FAQs

We’re glad you asked! All you have to do is enter your details above and we’ll send you a brief email or SMS message letting you know when there’s a discount or promotion running at a site near you.

Please contact info@npd.co.nz and we will check that you are subscribed.

You can easily update your preferred site by clicking the “update your preferences” link at the bottom of our emails. If you are still experiencing issues, please contact either info@npd.co.nz or 0800 5446162 and one of our friendly team members will help you.

You can easily update your details by clicking the “update your preferences” link at the bottom of our emails. If you are still experiencing issues, please contact either info@npd.co.nz or 0800 5446162 and one of our friendly team members will help you.

We accept EFTPOS, Visa, Mastercard and NPDcard at the pump!

Please enter your details in the above form to sign up. Please ensure your details are correct and you select the NPD site that is most relevant to you.

No, you don’t need an NPDcard to use an NPD Self Serve site—we accept EFTPOS, Visa, Mastercard and NPDcard at the pump.

Supermarket dockets are not accepted at NPD Self Serve sites.

Gift cards such as Prezzi Cards and other vouchers are not accepted payment methods at NPD Self Serve sites.

Please email info@npd.co.nz or call 0800 5446162 and one of our friendly team members will help you.

Thanks for letting us know of this issue—please email info@npd.co.nz or call 0800 5446162 to notify a team member.

Thanks for letting us know of this issue—please email info@npd.co.nz or call 0800 5446162 to notify a team member.

Mobil Card is accepted at selected NPD Self Serve sites. You can find details on where Mobil Card is accepted by searching for the site using the above map.

In some cases, your bank account may show a pending transaction of $200.00. These funds are held temporarily by your bank, not NPD, and are normally released within 3 days. If you cannot wait for the funds to be released, please contact your bank directly.